Job Details

FASTRAD Application Engineer

We are space radiation experts for 30 years now! We are passionate about innovation and R&D projects that allow us to continuously improve the support we bring to our clients. Started out as an electronic component radiation test company in France, we are today established in the US via our TRAD Inc subsidiary and with technical sales representatives in 6 States. Our offer has also evolved to include radiation engineering and consulting services as well as two products: FASTRAD and R2COTS. FASTRAD is a 3D Radiation Simulation Software allowing to calculate the dose received at electronic component level, at board & system level as well as at material level, for a specific space mission. With R2COTS our offer expands to Space-Ready COTS with radiation and reliability qualification. We are a subsidiary of 3D PLUS and member of the American Group HEICO.

Due to strong growth in the US territory, we are looking for a passionate individual to join us as a FASTRAD Application Engineer in the USA. The role will focus on customer satisfaction and experience with FASTRAD as part of the pre-sales process in support to the Marketing and Business Development teams as well as part of the after-sales process, by implementing a high level customer training and technical support.

Tasks and Responsibilities

• Ensure high quality technical support to FASTRAD customers in the US.
• Using FASTRAD, provide technical support on the assessment of radiation effects on materials, electronic components and systems.
• Participate in conferences, symposia and exhibits representing the company.
• Collect information about end-user applications, and help develop new functionalities in collaboration with the radiation engineering and software development teams.
• Organize and conduct FASTRAD trainings for customers, either at customers' sites in the US, or remotely. Ensure technical training programs fit customer needs, discuss and understand customer's technical requirements and adapt the necessary training.
• Provide technical assistance to the Business Development team of TRAD, as well as the technical sales representatives, during the customers qualification phase, demonstrations or general meetings with potential customers.
• Ensure that the sales representatives in the US are properly trained and up-to-date on the latest FASTRAD version.
• Propose and work on radiation effects related projects and publish in conferences.
• Be aware and help promote the complementary offer of services and products of the company (engineering, testing, software and COTS components).